ECCA App Privacy Policy

---

Effective Date: 4th February 2026

Last Updated: 4th February 2026

1. Introduction

Welcome to ECCA. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how Unite the Union Branch LE737 ("we," "us," or "our") collects, uses, and safeguards your information when you use our mobile application and associated services. 

2. Information We Collect

To provide a functional and collaborative experience, we may collect the following:

• Identity Data: Full name, professional title, and organisation.
• Contact Data: Email address and phone number.
• Technical Data: IP address, device type, operating system version, and unique device identifiers.
• Usage Data: Information on how you interact with the app, including features accessed and time spent.

3. How We Use Your Data

We use your information to:

• Provide and maintain the ECCA App platform services.
• Notify you about changes to our service or project updates.
• Provide customer support and gather feedback to improve app performance.
• Monitor usage to detect, prevent, and address technical issues.

4. Data Sharing and Third-Parties

We do not sell your personal data. We may share information with third-party service providers only to facilitate our service, such as:

• Cloud Infrastructure: e.g., Amazon Web Services (AWS)
• Analytics Tools: e.g., Google Analytics for Firebase
• Notification Services: e.g., OneSignal or Twilio

5. Data Retention and Deletion

• Retention: We retain your personal data only for as long as is necessary for the purposes set out in this policy.
• Account Deletion: You may delete your account and all associated personal data at any time via the "Settings" menu within the App.
• Manual Request: You may also request data deletion by contacting us at appsupport@ecca.uk . Requests are processed within 72 hours.

6. Security of Data

The security of your data is important to us. We implement industry-standard administrative and technical security measures (including encryption) to protect your information. However, please remember that no method of transmission over the internet is 100% secure.

7. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: appsupport@ecca.uk
• By mail: Unite the Union Branch L3737. Unite House, 99 New Road, Harlington, Hayes. UB3 5BQ
• Website:  https://wwwecca.uk